Terms of service
TERMS OF SERVICE
Last updated: February 2026
OVERVIEW
Welcome to StickCup Official. Throughout this site, the terms “we”, “us”, and “our” refer to StickCup Official, operated by Little Oak Creations Co.
We operate this website and online store, including all related content, tools, products, and services (the “Services”), to provide you with a simple and enjoyable shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to you.
These Terms of Service (“Terms”), together with any policies referenced here (including our Privacy Policy), outline your rights and responsibilities when using our Services.
Please read them carefully. By visiting, browsing, or purchasing from our site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you confirm that you are the age of majority in your province or territory of residence and are legally able to enter into this agreement.
You may be asked to provide information such as your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account and for all activity that occurs under it. Accounts may not be transferred or shared.
SECTION 2 — OUR PRODUCTS
We do our best to accurately represent our products online. However, colours, finishes, and appearance may vary slightly depending on your device or settings.
All product descriptions and availability are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
StickCup products are designed for supervised play and intended for personal or educational use only.
SECTION 3 — ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
An order is not confirmed until payment has been processed and we have issued an order confirmation. Once accepted, we may not be able to accommodate cancellations.
If an order is modified or cancelled, we will attempt to notify you using the contact information provided.
Returns and exchanges are governed by our Refund Policy [LINK].
SECTION 4 — PRICING AND BILLING
All prices are listed in Canadian dollars (CAD) unless otherwise stated and do not include taxes or shipping unless specified.
Prices, promotions, and availability may change at any time without notice. Promotions may be governed by separate terms.
You agree to provide valid and up-to-date payment and billing information and authorize us to charge your selected payment method for all purchases.
SECTION 5 — SHIPPING AND DELIVERY
Shipping timelines are estimates only and are not guaranteed. Delays may occur due to carriers, weather, or circumstances outside our control.
Once an order is transferred to the shipping carrier, risk of loss passes to you.
For full details, please see our Shipping Policy.
SECTION 6 — INTELLECTUAL PROPERTY
All content on this site — including text, images, logos, designs, videos, and product concepts — is owned by StickCup Official or its licensors and protected by intellectual property laws.
You may use our Services for personal, non-commercial purposes only. No content may be copied, reproduced, or distributed without written permission.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools or features “as is” and “as available.” We do not control or endorse these tools and are not responsible for any issues arising from their use.
SECTION 8 — THIRD-PARTY LINKS
Our site may include links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party sites is done at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
StickCup Official is powered by Shopify, which enables us to provide our Services. All purchases are made directly with StickCup Official.
You acknowledge that Shopify is not responsible for any aspect of sales, products, or services provided by StickCup Official and release Shopify from any related claims.
SECTION 10 — PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy [LINK], as well as Shopify’s Privacy Policy.
Personal information may be processed and stored outside your country of residence in order to provide the Services.
SECTION 11 — FEEDBACK
If you submit reviews, suggestions, or other feedback, you grant us permission to use it for business and promotional purposes without compensation.
SECTION 12 — ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability at any time.
SECTION 13 — PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe intellectual property, to harass others, to submit false information, or to interfere with the operation of the site.
We reserve the right to suspend or terminate access if these Terms are violated.
SECTION 14 — TERMINATION
We may terminate or suspend access to the Services at any time. Obligations incurred prior to termination remain enforceable.
SECTION 15 — DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available,” without warranties of any kind except where required by law.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, StickCup Official and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or Services.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless StickCup Official and its partners from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 — ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and StickCup Official and supersede prior agreements or communications.
SECTION 20 — ASSIGNMENT
You may not assign these Terms without our consent. We may assign them as needed.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.
SECTION 22 — CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
SECTION 23 — CONTACT INFORMATION
Questions about these Terms can be sent to:
StickCup Official
📧 info@stickcup.ca
Business Name: Little Oak Creations Co.
Business Address: 55 Knapp Road, Elmira, ON
Business Registration Number: [Insert if available]